Privacy information
How information submitted through this website is handled.
Your enquiry
Forms collect your name, phone, city and the product or service you ask about. Email, organisation, quantity, date, PIN code, contact preferences, the page of enquiry and brief notes are collected where relevant. Please do not submit diagnoses, medical records, payment card details or passwords.
How your details are used
Enquiries are saved for authorised staff to respond and follow up. Service enquiries may need coordination with MediComfort; the team should confirm the relevant handoff with you. Submitting the form gives permission to contact you about that enquiry, not unrelated marketing.
Website choices
Comparison choices are stored for your browser session. The website remembers your analytics preference on your device. If configured, optional Google Analytics events are enabled only after consent and exclude names, phone numbers, email addresses, query strings and form notes. Analytics is disabled on the sleep enquiry and staff pages.
External services
Opening WhatsApp, maps or a manufacturer link takes you to another service with its own privacy practices. Equipment videos load YouTube or the video file only when you choose to play. A video poster image may load earlier; externally hosted posters follow that host’s privacy practices. Optional sleep discussion selections remain in your browser and are not submitted or scored. This website does not send your form to WhatsApp automatically; you choose whether to open and send a message.
Access and privacy requests
Contact mediexpress.asia@gmail.com or +91 98711 88336 to request access, correction or deletion of enquiry information. Retention arrangements and any legal recordkeeping requirements will be explained by the business.